Frequently Asked Questions

General Questions

This may be the most important Tattly question of all. Just add water of course! We made this handy Application Video to show you how!

Most Tattly last about 2-4 days. Some of the ones with intricate, fine lines may wear off a bit sooner. They are waterproof and are fine in the shower and the swimming pool — in fact, they will last longer if you keep it clean by washing the area gently. Don’t forget to place the Tattly on an oil-free skin surface!

We recommend using Scotch® tape or rubbing alcohol to remove your Tattly. We’ve also found that putting on a bit of baby oil or lotion right before hopping into a shower works well, too! You can watch our removal video to see these recommended methods in action.

We license our designs from spectacular artists and designers worldwide. Every time we sell a Tattly with their design, they get a cut of the sale. They deserve it, no?

That is awesome! Unfortunately, we are not currently seeking new artists to join our roster. Perhaps you might be interested in making a custom order?

We're so happy you love your Tattly! Please note that for artists, it is proper to ask the artist directly if it is OK to have their work tattooed. Every artist has their own preference. If you want to get one of our real tattoo artist's (Tea Leigh, Gossamer, Jess Chen, Jessi Preston, or Lara Maju) designs tattooed on you, you must go through them to have their work tattooed. It is not OK to have an artist tattoo another tattooer's work. 

Team Tattly is partial to Layla Jones' pesto pizza

Our contact page is right over here! Feel free to ask us anything.

Shipping and Delivery

Domestic shipping is calculated at checkout, and is free for orders over $40!

Shipping is calculated at checkout.

A note for international customers: Tattly is unfortunately only shipping to the United Kingdom, Switzerland, and Canada at this time. Tattly is not responsible for any customs duties or fees assessed to your order. All fees are the responsibility of the customer. 

We are offering expedited domestic shipping through UPS. Rates are calculated at checkout Please note shipping times are estimates. We cannot guarantee delivery times due to inclement weather, customs, and other factors outside of our control.

YAY! Orders ship from our Tattly office in Brooklyn within three business day from when the order is processed. Orders placed on Friday after 12 p.m., Saturday, and Sunday are processed and shipped the following week. During high volume periods, like a sale, the processing time may increase. For domestic orders, USPS delivers shipments in 3-6 business days. For international orders, USPS shipments may take up to 15-21 business days.

If you are in the USA and it’s been over 10 business days since you placed your order, or if you are overseas and it’s been over 25 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience!

A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Tattly is not responsible for any fees or tariffs.

Return Policy

We take our YAY! very seriously here at Tattly and want you to be completely happy with your purchase. If, for any reason, your tattoos are not everything you had hoped for please email us at hello@tattly.com and a real human with a great big heart will straighten things out. We want you to love your Tattly as much as we do so we handle each return with care.

Domestic orders:
We happily accept the return of unused and undamaged products for a full refund, less the original shipping fees, in the form of the original payment.

International orders:
We also happily accept the return of unused and undamaged goods and will refund your entire order less the original shipping fees.

We ship far and wide and we're pretty proud of that. However, we are not responsible for customs and duties determined by each country's individual customs agency. Duties, taxes, and other fees are the responsibility of the recipient.

Custom Tattly

Sorry, but our minimum run for custom loose Tattly tattoos is 1,000 pieces per design. For packaged Tattly, let's have a conversation! You can get more information about custom Tattly here!

Our custom tattoos range from 1.5" x 1.5" to 4" x 6", with any size of half-inch increments in between. For more information about creating your own custom Tattly, please visit our custom site.

Online Discount codes are not applicable to Custom Tattly production orders.

Wholesale and Bulk Orders

Please contact hello@tattly.com for a quote on your bulk request. Retailers, please see the next question!

That is awesome! Please check out our wholesale page.

Events

We love a party, but unfortunately we are not currently offering our events services at this time.

Other Stuff

We suggest applying Tattly onto family and friends. Good thing our designs come in sets of 2!

Privacy Policy

All physical address and email information is kept private and never sold, marketing is only sent to customers who opt-in via the checkout system. Promotional emails are only sent to customers who opt-in via the newsletter form in the website footer or via the checkout. For any questions please contact hello@tattly.com.

How to apply and remove Tattly

Applying Tattly is SUPER EASY!

Tattly ON

Tattly ON

1. Skin should be clean, dry, and free of makeup.
2. Remove clear top sheet.
3. Press tattoo, design facing down, onto skin.
4. Hold wet cloth against back of tattoo. Press down and make sure to wet it thoroughly.
5. Wait 30 seconds, then peel off paper backing.
6. Gently rinse image image with water for best effect.

Remove it? Are you serious? It looks so lovely on you.
Ok, fine!

Tattly OFF

Tattly OFF

The easiest way to remove your Tattly is by using regular household tape.
Simply take a strip of tape and stick it over the edge of your tattoo. Rub it a little and peel it away. The longer the tattoo has been on the more tape you will need to fully remove it.

An alternative way to remove your tattoo is with soap and water. It will take a bit of rubbing but it will come right off.

Thanks for subscribing! You're the best!