General Questions

I can't wait! How do I put it on?
This may be the most important Tattly question of all. Just add water of course! We made this handy Application Video to show you how!
How long do Tattlys last?
Most Tattlys last at least 2 – 4 days. Some of the ones with intricate, fine lines may wear off a bit sooner. They are waterproof and are fine in the shower and the swimming pool — in fact, they will last longer if you keep it clean by washing the area gently. Don’t forget to place the Tattly on an oil-free skin surface!
Ok, I love this tattoo but how do I get it off?
We recommend using rubbing alcohol or applying cellophane or Scotch™ tape to remove Tattly. We’ve also found that putting on a bit of baby oil or lotion right before hopping into the shower works well, too! You can watch our removal video to see these recommended methods in action.
I love them but are they safe?
Tattly requested that Intertek provide a statement of compliance for the Tattly temporary tattoo as described as Regular, Glitter and Glow products to determine the safe use of the product for its intended use and that it meets the FDA regulations for cosmetic applications. FDA regulates the pigment components of cosmetic applications. Intertek has reviewed all of the regulatory information, and confirms that the Tattly temporary tattoo formulation including pigment is safe for the intended use in a temporary tattoo cosmetic application. Metallic Tattly are made in China; we're working hard to move production to the US.
Where do all of these awesome designs come from?
We license our designs from spectacular artists and designers worldwide. Every time we sell a Tattly with their design, they get a cut of the sale. They deserve it, no?
I have a great idea for a Tattly! Can I send it to you?
That is awesome! Unfortunately, we are not currently seeking new artists to join our roster. Perhaps you might be interested in making a custom order?

Shipping and Delivery

How much is shipping in USA?
No matter where you are in the US, shipping is $3.00 for USPS First Class Mail for orders placed online.
How much is shipping in everywhere else?

Shipping is calculated at checkout.

A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Tattly is not responsible for any fees or tariffs.

Can I expedite my order?

For domestic orders we offer UPS Priority shipping (2–3 business days) - rates are calculated at checkout.

For international orders we offer USPS Priority and DHL Express shipping (2–3 business days) - rates are calculated at checkout. Please note shipping times are estimates. We cannot guarantee delivery times due to inclement weather, customs, and other factors outside the control of Tattly.

I placed an order! When will I get it?
YAY! Orders ship from our Tattly office in Brooklyn within 1 business day from when the order is processed. Orders placed on Friday after 12 p.m., Saturday, and Sunday are processed and shipped the following business day. During high volume periods, like a sale, the processing time may increase. For domestic orders, USPS delivers shipments in 3-6 business days. For international orders, USPS shipments may take up to 15-21 business days.
I haven’t received my order yet. What’s going on?

If you are in the US and it’s been over 10 business days since you placed your order, or if you are overseas and it’s been over 25 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience!

A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Tattly is not responsible for any fees or tariffs.

Wait a second, didn't you use to offer free shipping?
For 4 years, we proudly covered the costs for US shipping and $2 for international. While we wish we could continue this method, our growing business has started to include a low-rate shipping fee for each order as of July 2015. We hope you understand and appreciate the support! We suggest stocking up to sleeve up and getting free shipping within the United States when you place an order of $35 or more!

Return Policy

What is your return policy?
We take our YAY! very seriously here at Tattly and want you to be completely happy with your purchase. If, for any reason, your tattoos are not everything you had hoped for please email us at help@tattly.com and a real human with a great big heart will straighten things out. We want you to love your Tattly as much as we do so we handle each return with care.
Domestic orders:
we happily accept the return of unused and undamaged products for a full refund in the form of the original payment.
International orders:

we also happily accept the return of unused and undamaged goods and will refund your entire order less the original shipping fees.

We ship far and wide and we're pretty proud of that. However, we are not responsible for customs and duties determined by each country's individual customs agency. Duties, taxes, and other fees are the responsibility of the recipient.

Custom Tattly

Can you print one custom temporary tattoo for me to test out?
Sorry, but our minimum run for custom Tattly is 200 pieces per design. You can get more information about custom Tattly here!
How big or small can you print a tattoo?
Our custom tattoos range from 1.5" x 1.5" to 4" x 6", with any size of half-inch increments in between. For more information about creating your own custom Tattly, please visit our custom site.
Can I use a discount code?
Online Discount codes are not applicable to Custom Tattly production orders.

Wholesale and Bulk Orders

What if I want to buy A BUNCH of Tattly tattoos?
Please contact hello@tattly.com for a quote on your bulk request. Retailers, please see the next question!
I own a store and I would love to sell Tattly in it.
That is awesome! Please check out our wholesale page.

Events and Donations

I have an event and would love to make Tattly a part of it.
We love events, too! Please take a look at our Events Page and we can arrange something that’s a good fit for both of us.

Other Stuff

What do I do when I run out of room on my body for more tattoos?
We suggest applying Tattlys onto family and friends. Good thing our designs come in sets of 2!

Privacy Policy

All physical address and email information is kept private and never sold, marketing is only sent to customers who opt-in via the checkout system. Promotional emails are only sent to customers who opt-in via the newsletter form in the website footer or via the checkout. For any questions please contact hello@tattly.com.

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